Frequently Asked Questions

Where is Solid Wood Toronto Located?

We are located in Concord, ON, at 123 Oak Street. You can find us easily accessible and conveniently situated in the heart of the city.

What is the delivery timeframe for furniture orders?

Our delivery timeframe typically ranges from 2 to 4 weeks, depending on the availability of the selected items and any customization requests. We strive to ensure prompt delivery while maintaining the highest quality standards.

Can I visit your showroom to see the furniture in person?

Absolutely! We encourage you to visit our showroom in Concord, ON, where you can explore our wide selection of solid wood furniture. Our knowledgeable staff will be happy to assist you and answer any questions you may have.

How can I contact Solid Wood Toronto for further assistance?

You can reach us by phone at 416 - 788 - 2788 or by emailing mike@solidwoodtoronto.com. Our friendly customer service team is ready to assist you with any inquiries or concerns you may have.

What types of wood do you use in your furniture?

At Solid Wood Toronto, we specialize in crafting furniture using high-quality solid wood, such as oak, maple, walnut, and pine. Each piece is carefully crafted to showcase the natural beauty and durability of these materials.

Do you provide delivery services?

Yes, we offer delivery services for our customers in Concord, ON, and the surrounding areas. Our dedicated delivery team will ensure that your furniture arrives safely and is set up in your home according to your preferences.

Do you offer warranty coverage on your furniture?

Yes, we provide a warranty on our furniture to ensure your peace of mind. The warranty coverage varies depending on the specific product and is outlined in the product description or provided at the time of purchase. Feel free to inquire about the warranty details for the item you are interested in.

Do you offer custom furniture options?

Yes, we offer custom furniture options to cater to individual preferences and unique spaces. Our experienced craftsmen can work with you to create custom pieces that meet your specific requirements in terms of size, design, and finish.

What is your return policy?

We want our customers to be completely satisfied with their purchases. If for any reason you are not happy with your furniture, please contact us within 7 days of delivery, and we will work with you to find a suitable solution, which may include an exchange or refund.

Can you help with furniture assembly?

Yes, we offer professional furniture assembly services to ensure a hassle-free experience for our customers. Our skilled technicians can efficiently assemble and set up your furniture in your home, saving you time and effort.